B2B Commercial Terms

1. Introduction & Sourcing Model

These B2B Terms and Conditions govern the wholesale supply and export relationships between KONUK GLOBAL (operating the brand "LOOM ANATOLIA") and its approved hospitality, retail, and distribution partners.

As your international supply partner, we do not act merely as a factory, but as a coordinated sourcing and quality control bridge. By placing a wholesale order with us, the buyer ("Partner" or "Client") agrees to the terms outlined below to ensure a smooth and reliable procurement process.

2. Orders, MOQs & Sampling

2.1. Minimum Order Quantities (MOQ)

MOQs vary depending on the product category (Towels, Bathrobes, Peshtemals) and any requested customization (e.g., specific GSM weights, hotel logo embroidery). Standard MOQs and volume tiers will be clearly defined in your custom commercial quotation.

2.2. Sample Evaluation

We encourage physical sample evaluation before bulk production. Sample costs and international courier fees are the responsibility of the buyer. However, standard sample costs may be credited toward your first official bulk order at our discretion.

3. Pricing & Payment Structure

3.1. Quotations & Currency

All prices provided in our B2B quotations are confidential. Prices are exclusively quoted in USD or EUR as stated in the official Pro-Forma Invoice and are valid for the period specified on the document (typically 30 days).

3.2. Payment Terms

• Standard Schedule: A 50% non-refundable advance payment is required to initiate production or reserve ready stock. The remaining 50% balance must be settled upon completion of production, strictly prior to dispatch.
• Methods: Payments are accepted via international bank transfer (SWIFT). The buyer is responsible for all intermediary banking fees to ensure the full invoice amount reaches our account.

4. International Logistics & Export

4.1. Incoterms

Unless otherwise agreed in writing, standard quotations are provided under EXW (Ex Works) or FOB Türkiye (Istanbul / Denizli / Izmir) terms. The buyer assumes responsibility for ocean/air freight, import duties, customs clearance, and local taxes in the destination country.

4.2. Documentation

LOOM ANATOLIA will provide the standard export documentation (Commercial Invoice, Packing List). Should your local customs authority require specific documentation (e.g., Certificate of Origin, EUR.1, ATR), this must be requested prior to dispatch.

5. Quality Assurance, Tolerances & Claims

5.1. Textile Tolerances

Due to the nature of textile manufacturing and cotton processing, standard industry tolerances apply. A variance of ±5% in dimension and ±5% in GSM weight is considered acceptable and does not constitute a defect.

5.2. Inspection & Claims

It is the buyer's responsibility to inspect the shipment upon arrival. Any claims regarding critical manufacturing defects or missing quantities must be reported in writing (accompanied by clear photographic evidence) within 7 days of customs clearance/delivery.

Approved claims will be resolved via replacement in future orders or credit notes. We do not accept returns for unsold inventory or buyer's remorse.

6. Brand Presentation & E-Commerce

Authorized buyers are permitted to utilize the products within their own hospitality projects (hotels, spas) or sell them through their own physical retail boutiques and independent e-commerce stores.

Selling LOOM ANATOLIA branded products on third-party mass marketplaces (such as Amazon, eBay, AliExpress) is strictly prohibited without prior written commercial consent, to protect the brand's premium market positioning.

7. Contact & Operations

For inquiries regarding commercial terms, ongoing orders, or shipping coordination, please contact our export desk:

Email: hello@loomanatolia.com

Legal Entity: KONUK GLOBAL

Operations Desk: Istanbul / Fethiye, Türkiye